The Collaboration of Akbank and Sestek Has Been Awarded with the Financial World Innovation Awards
Akbank along with Sestek’s collaborated service “Instant Limit Increase at the Point of Sale” has been awarded in the category of Innovation in the Delivery of Financial Products-Banking Services by the Financial World Innovation Awards jury.
The service “Instant Limit Increase at the Point of Sale” presented by the Voice Announcement System, unrivaled product of Sestek, reaches the customer whose limit is inadequate during shopping and asks him/her whether s/he would like to increase the limit. If the customer approves, the limit is increased, which is relieving for the customer.
Within the scope of this service in which GVZ sound technologies are used, all automatic callings are personalized at the same time by announcing the name and family name to the customers called.
The Financial World Innovation Awards reward the institutions that offer innovative, customer oriented solutions in finance for over 10 years. In the category of Innovation in the Delivery of Financial Products-Banking, in which Akbank has been awarded, the capacity of the institutions to present services and flexible solutions to the variable customer needs is evaluated.